FREQUENTLY ASKED QUESTIONS
Do the doctors at RMA of Philadelphia have any special training in infertility treatment?
All of our physicians are board certified in Ob-Gyn and in subspecialties including Reproductive Endocrinology and Infertility, and Clinical Genetics. Read this great blog written by our very own Dr. William Schlaff to learn why your fertility specialist should be sub-specialty board certified in Reproductive Endocrinology and Infertility.
I already have a child and now I cannot get pregnant. Is this common?
We treat many women and men who experience secondary infertility. Subtle changes in ovulation, causing diminished fertility, as well as other causes, can be easily identified and treated effectively. Typically, treatment for most cases of secondary infertility is straightforward and often successful.
I have had several miscarriages. Can you help me?
Miscarriage is a common and often traumatic reproductive problem. We perform a comprehensive evaluation to determine the cause of recurrent pregnancy loss. Typically, the likelihood of a successful pregnancy is excellent.
What treatment options are offered at RMA of Philadelphia?
The doctors at RMA of Philadelphia are fully trained fertility specialists who evaluate and treat every aspect of reproductive health and infertility, including ovulatory problems, endometriosis, tubal disease, male infertility, and unexplained infertility.
RMA offers a full range of fertility treatment options that encompass all aspects of assisted reproductive technology (ART), including intracytoplasmic sperm injection (ICSI) and pre-implantation genetic testing (PGT). We also have an extremely successful donor egg program for women with diminished ovarian reserve or women who are post menopausal and also offer a gestational carrier program.
How do I request my medical records?
All requests for copies of your medical records must be submitted in writing. You will need to complete the ‘Record Release’ form. This form can be found under consents.
Why should I make an appointment at RMA of Philadelphia?
Our goal is to help our patients have a healthy baby in the shortest amount of time, using the least invasive yet most effective therapies available. From the moment a patient contacts our office, they will be welcomed by a warm, compassionate, and knowledgeable staff. Our fertility doctors and nurses are committed to delivering a personalized plan of care to help each patient achieve his/her goal of parenthood. We are proud of our superb pregnancy rates with both IVF and non-IVF treatments.
How do I make an appointment at RMA of Philadelphia?
Appointments can be made by calling 1-855-RMA-inPA (762-4672) or by emailing us via our appointment request form. For more information about your first visit, please check out What to Expect During Your First Visit.
When should I schedule my next follow-up appointment?
Typically most follow-up appointments are scheduled around your cycle. If you were instructed by your doctor to call the office with day 1 of your cycle a nurse will then schedule your follow-up monitoring appointment. If you are unsure when to schedule your next appointment please contact our office at 1-855-RMA-inPA (762-4672).
How do I contact the office after hours?
Our patient service coordinators are available to answer calls from 7:00 am to 4:00 pm Monday through Thursday and 7:00 am to 3:15 pm on Friday. After normal business hours, calling our office number at 1-855-RMA-inPA (762-4672) will connect you to our answering service or give you the opportunity to leave a voicemail. If it is a weekend or holiday and you need to be contacted prior to Monday or the next regular work day, you will need to contact the answering service and they will contact the RMA doctor on call.
How do I know what fertility treatments will be covered by my insurance?
RMA of Philadelphia participates with most insurance carriers and our financial coordinators help patients navigate the benefits process. If insurance coverage is not available, we offer a full range of financing options to help patients manage the cost of care.
To learn more about our treatment packages, medication discounts, and financing options please visit our Affording Care page.
What should I do if my insurance changes?
If your insurance changes please contact our office at 1-855-RMA-inPA (762-4672) to provide your updated information. A member of our financial team will research your benefits and contact you to discuss the changes.